The memory of your best rep, for every contact you have. Then it does the work.
It reads every message, call and note your company has ever had with a contact, keeps every detail, and uses it: the right people, the right moment, a message in your words.
Free to start. Connect your accounts and it begins. No agents to build.
Something new to sell. Watch what happens next.
The old way
You launch the Enterprise plan. The team scrolls their inboxes, runs a CRM filter or two and remembers four or five names. Most of the people who would have bought never hear about it.
Sam PatelClayremembered
- Lena FischerNotionremembered
- Omar HaddadWalmartremembered
- Priya NairStriperemembered
- James O’BrienAirtableremembered
- Aisha KhanMonzoremembered
- Jonas WeberMiroremembered
Grace LiuRampremembered
- Marco RossiRevolutremembered
- Beth CarterFigmaremembered
- Ravi ShahDeliverooremembered
- Nina ParkCanvaremembered
The new way
You tell Relai once. It already knows who asked about SSO in March, who said “not before Q3 2027”, who opened three emails and never replied — and writes each of them their own message.
- Lena FischerNotionasked about SSO for 400 seats in March
- Omar HaddadWalmartopened the last 3 emails, never replied
- Priya NairStripewanted usage-based pricing last year
- James O’BrienAirtable“call me when the API is live”
- Aisha KhanMonzoprice was the blocker — it’s changed
- Jonas WeberMiroasked for a 300-seat quote in May
- Marco RossiRevolutCFO signs off — met her in June
- Beth CarterFigmaasked for the security pack
- Ravi ShahDeliverooon the waitlist since April
- Nina ParkCanvaasked to be kept posted
Illustrative examples. Company names are used for illustration only and don’t imply endorsement or a customer relationship.
A week of work that still missed most people. Now one minute, and nobody is missed.
Your CRM keeps the data. It loses the information.
What a CRM can use
A CRM stores what fits in a field. Most of what a customer tells you doesn’t fit in a field — so it sits in a note that no one reads again and no system can act on.
What Relai keeps
Relai keeps every sentence — in the customer’s own words, with the date and who said it — and connects them. Ask anything and it goes straight to the lines that answer, instead of re-reading everything every time.
What Relai does with it
Then it acts. The message gets written, the task gets raised, the deal gets moved — before anyone has to remember to.
Stores it. Finds it. Acts on it. Nobody else does the third part.
Because it reads only the lines it needs, it stays accurate on histories that other tools cut off — and cheap enough to do this for every contact, every day.
Your data stops being a record of the past. It starts the work.
Before anyone logs in, Relai has read what happened, decided what each contact needs next, and done what it can. What needs a person is waiting for them — with the reason.
- It starts the work.No hunting for what to do next.
- It does what it can.Replies, follow-ups, bookings — on its own or with your OK.
- It hands over the rest.To the right person, with the full story.
Five things you can hand it today.
A prospect asks about SSO at 23:14. Answered at 23:15.
Relai replies on the channel they used, already knows what they clicked and asked before, answers their questions and books the call with the right rep — day or night.
“We’ve launched the Enterprise plan with SSO. Tell everyone it suits.”
One sentence from you. Relai finds every account it fits — from what they actually said — and writes each of them their own email. Not a campaign. Two hundred different emails.
Hi Lena — on our call in March you asked whether we could do SSO for 400 seats. As of this week we can, with audit logs too…
Hi Sam — you said not before Q3 2027, so no pressure at all. Sharing early because Enterprise onboarding slots fill up fast…
Hi Omar — I know the last few were long. Just this: the SSO and procurement pack your security team asked for are ready.
“I’ll send the pricing on Tuesday.” Said on a call. Never forgotten.
Relai hears every promise, every “call me after the board meeting”, and turns it into a task on the right person’s list — in the order it matters, with the reason attached.
“What’s the best way to approach Ramp right now?”
The Director compares this account with every account you’ve worked before, finds what actually moved the similar ones forward, and tells you what to do now — at the stage they’re at: who to talk to, what to show, what to say.
Right now: they’re at Proposal and finance hasn’t been involved yet.
Do this week: book 20 minutes with their finance ops lead · offer the 90-day pilot · send the Revolut case study before the call.
“Prep me for my 2pm with Grace at Ramp, and log yesterday’s call.”
Every rep gets an assistant that knows their accounts as well as they do. Ask it anything, or tell it what to do — it writes the note, sets the follow-up, moves the deal and gets you ready.
Nothing runs in the dark.
Every message, every decision and the reason behind it is on screen. You see what Relai did, what it’s about to do, and what it has handed to you.
Inbox
Every conversation, on every channel, in one place — yours and the AI’s, side by side.
The contact
The full memory of one person: what they said, when, and what was done about it.
Today
What needs a human, in the order it matters, with the history already read for you.
The Director
Ask how the pipeline is doing, what’s slipping, who’s winning and why — in a conversation, not a report.
Everyone has AI now. Ask what it does on its own.
Most sales tools give you AI as a kit: you build the agents, write the rules and pay per seat. Relai arrives as a team that already works — and you pay for the work it does.
 HubSpot + Breeze |  Salesforce Agentforce |  Gong |  Glean |  Relai | |
|---|---|---|---|---|---|
| Agents | You set up the agents and workflows | You build them in Agent Builder | Built-in insights; agents you configure | You build them | Already built. You connect your accounts. |
| Set-up | Your admin or a partner | Your admin or a partner | Your team + their onboarding | Your IT team | Our team sets it up with you |
| Remembers every conversation with a contact | Partly — fields and logged activity | Partly — fields and logged activity | Calls and emails it records | What it can search | Every message, call and note, by date and by who said it |
| Acts on its own | Within workflows you design | Within agents you design | Suggests — people act | Within agents you design | Works out each next step and does it — or hands it over |
| Tells each rep what to do next, and why | Some | Some | Deal and call coaching | No | A Today list per rep, and a Director that advises |
| How you pay | Per seat, plus AI credits | Per user, plus per AI action | Per seat, plus platform fee | Per seat | Per piece of work done. Unlimited users. |
Based on each vendor’s public product and pricing pages, October 2026. Features change — check before you buy.
Your system today, with AI on top. And then Relai.
Most AI assistants answer by re-reading a customer’s history from the top, every time. Relai keeps every sentence indexed — who said it, when, about what — and goes straight to the lines that answer. We tested both on real sales histories: calls, chats, emails and notes, every answer graded by hand.
Answers it gets right
The same questions a rep asks every day — what’s their budget now, what are we still waiting on, why did they stall.
Relai internal benchmark, October 2026: 10 real sales histories, 40 questions, each asked 3 times, every answer graded by hand. Relai’s figure counts answers that were right but missed a minor detail (72% were right in every detail).
What it takes to answer
A sales team of 50+ people for one month: every reply, follow-up and question. AI on top of your system re-reads each client’s whole history every time. Relai goes straight to the lines that answer.
Estimate. 50 people × 40 AI actions per working day = 44,000 a month. A year of history with one client ≈ 150,000 characters (about 60 emails, 4 call transcripts, chats and notes). Processing compares the same AI model doing the same job both ways, using Relai’s measured runs. Less processing means faster answers, and it keeps working as histories grow — re-reading everything gets slower and costlier with every new email.
than your current system with AI on top.
No agents to build. We bring the team.
Other tools hand you a toolkit and a blank canvas. Relai arrives with the team already built — the one that answers, the one that follows up, the one that keeps promises, the one that directs. You connect your accounts. Our people do the rest, right alongside you.
Connect what you already use.
Inbox, chat, calendar, phone — and your current CRM, which stays as a source if you want it to.
We set it up with you.
Our team reads your history in, tunes Relai to how you sell and what you sell, and checks its answers with you before anything goes out.
- ✓ Every past message, call and note read in
- ✓ Your products, prices and voice learned
- ✓ Answers checked with your team
It starts working.
New enquiries answered, quiet contacts picked up, every rep’s list ready the next morning.
No prompt writing. No workflow diagrams. No agent builder. New channels and tools are connected on request.
Pay for the work. Not the seats.
Add your whole team for free. You only spend credits when Relai actually does something — a reply sent, a call handled, a question answered, a document made. You see where every credit goes.
Free trial
- The full product, every channel
- 15,000 credits a month
- Your own WhatsApp line
- Unlimited users
Team
- Credits shared across the team
- A WhatsApp line per rep
- Auto top-up with a spend cap
- Cheaper per credit at every step up
Enterprise
- Your own credit rate
- Invoicing and custom terms
- DPA and security review
- Dedicated onboarding
No per-seat fees. No per-agent fees. Add people and it costs nothing; add work and it costs credits.
What people ask first.
Do I have to replace my CRM?
No. Connect it and it stays as a source. Relai reads everything in it, alongside your inbox, chats, calls and notes — and works from all of it.
Does it send from our own numbers and email?
Yes. Messages go out from your own WhatsApp number and mailbox, in the name of the person who owns the contact.
Will it act without asking?
Only where you let it. Each kind of work can run on its own or wait for your approval, and anything that needs a person is handed over with the reason attached.
What is a credit?
A unit of work Relai actually did: a reply written and sent, an enquiry qualified, a call transcribed, a question answered. You see where every credit went.
Do you charge per user?
No. Every plan has unlimited users. You pay for the work Relai does, not for seats.
Every customer, remembered in full. Every one of them, followed up.
Give it one hard question about one of your customers and see what it finds.