Never miss a
property lead again.
Buyers enquire at 9pm, mid-viewing and all weekend — across your website, the portals and WhatsApp — and whoever replies first usually gets the viewing. Relai answers every property enquiry in seconds, qualifies the buyer, and books the viewing, in your negotiator's own voice.
You keep your CRM. We work every buyer in it.
What it does for estate agents
It turns a portal ping or a late-night enquiry into a booked viewing before a negotiator lifts a finger.
Answers every enquiry in seconds
Rightmove, Zoopla, your site or WhatsApp — every buyer gets an instant, relevant reply while their interest is hot, day or night.
Qualifies the buyer
Budget, timeline, chain, mortgage-in-principle — it asks naturally, reads the answers, and scores who's ready to view.
Books the viewing
Offers slots against your calendar and books it, then hands the negotiator a brief — the property, the buyer, the objection to expect.
Set once. It works every lead from then on.
An enquiry lands
From a portal, your website or a WhatsApp message — in through your CRM.
It replies in seconds
In the negotiator's voice, on the channel the buyer used.
It qualifies & books
Handles questions, checks fit, and books the viewing.
Your negotiator closes
Walks into the viewing prepped, and closes.
Built with a team that lives on speed.
Questions, answered.
Yes — enquiries from Rightmove, Zoopla, your website and WhatsApp flow in through your CRM, and Relai answers on the channel the buyer used. HubSpot connects directly; other CRMs we wire up for you.
It writes in your negotiator's name and voice, so it feels like their own agent looking after them. When it hits something it can't answer, it escalates to a human rather than guessing.
Yes — the same engine reactivates the buyers who enquired months ago and never viewed, re-engaging them in the negotiator's voice until they're ready.
Put the engine on your property leads.
Get a Live Demo and watch it work your own leads — in your rep's voice, on every channel.